Agreement
These terms apply when you use the HeyCaption app for macOS and this website. By downloading or using HeyCaption, you agree to them. If you don't agree, please don't use the app.
Your license
HeyCaption is licensed to you under our License Agreement. In short, you may use it on 1 Mac you own or control, for personal or commercial work. These terms add to that agreement.
Plans and payments
- Free trial. You can caption up to 3 videos without buying a license. After that, a Pro or Lifetime license is needed to keep captioning.
- Pro. A yearly subscription that unlocks all Pro features. It renews automatically each year until you cancel, and stays active until the end of the paid year.
- Lifetime. A one-time purchase that unlocks Pro features and all future updates for the life of the product, with no renewals.
Payments are processed by Dodo Payments, our Merchant of Record, which also handles sales tax and VAT. Prices are shown at checkout before you pay. You can get a full refund within 7 days of purchase, no questions asked: see our Refund Policy.
Your content
You own your videos, transcripts and captions. Because HeyCaption processes everything on your Mac, we never receive or access your content. You're responsible for having the rights to the media you caption and publish.
Acceptable use
- Don't reverse engineer, resell or redistribute the app, except where the law allows it.
- Don't try to bypass plan limits or licensing.
- Don't use HeyCaption to break the law or infringe anyone else's rights.
Caption accuracy
Captions are generated automatically. Accuracy depends on audio quality, accents and background noise, and mistakes can happen. Please review captions before publishing, especially where accuracy matters, such as accessibility, legal or medical content.
Updates and features
We improve HeyCaption over time. Features described as “coming soon” are plans, not promises, and may change. We may update, change or retire features, and will try to give notice of significant changes.
Disclaimer
HeyCaption is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
Limitation of liability
To the extent the law allows, HeyCaption is not liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid for HeyCaption in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection laws that can't be waived.
Termination
You can stop using HeyCaption at any time. If you seriously or repeatedly break these terms, we may suspend or end your access to paid features.
Changes to these terms
We may update these terms. We'll change the date at the top of this page, and for significant changes we'll give notice on this website before they take effect. Continuing to use HeyCaption means you accept the updated terms.
Contact
Questions about these terms? Email support@heycaption.com.